SteveJonesLegend
Fans' Favourite
In this era of online ticketing, e-tickets, barcodes, smartphones, apps and digital technology, there's a very strong argument that there is actually no need at all for the Ticket Office. Aside from putting printed tickets in envelopes, what do they actually do?
Answer phone calls? No
Reply to emails? No
Any idea, anyone?
I don't think your intention is to do so, but I think to say we perhaps don't need the TO for the reasons you mention above is perhaps doing them an injustice to all the good work they do do... I am sure Ticketmaster and See Tickets still have vast numbers of employees...
However, I understand the sentiment behind your post... Get it set up right, then the system should run itself with a skeleton few to deal with Admin and oversee the running of the process...
The problem is we always seem to 'buy cheap, buy twice' when it comes to ticketing... Invest in a decent system/app and the rest should take care of itself...
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