I know what you mean. Obviously many wealthy people value money or in some instances, just plain tight despite being 'loaded'
But to some it's nothing/pocket change or they're too busy/forget/down their priority list to do whatever process is of returning imo, as value of it is inconsequential to them.
When I worked in tech as field engineer 10 years or so back when demin jojned, one of the customers/business we provided support to started going to games - the owner. He mentioned they has season tickets and when I visited every month or so and asked what he thought of recent game, he typically said didn't go for xyz reason.
Clearly didn't support club or wasnt even that bothered sbout football at all from what i could glean over tine. but just bought season tickets anyway. I had ti go to his house few times, and was clear he was pretty wealthy.